1. About this Privacy Policy
This Privacy Policy applies to personal information
processed in connection with AGARTALA.BUSINESS and the
services and features made available through the
platform.
AGARTALA.BUSINESS is operated as a project of
DScholar Research Consultancy and Analytics (OPC)
Private Limited
.
This policy should be read together with the platform’s
Terms & Conditions, Disclaimer and other legal or
service-specific notices where applicable.
2. Information We May Collect
Depending upon how a person interacts with the platform,
AGARTALA.BUSINESS may process information provided
directly by the user, information generated through use
of the platform and information associated with business
listings or other platform services.
This may include, where applicable:
- Name or account name.
- Email address.
- Telephone or mobile number.
- Username and account-related information.
- Business name and business details.
- Business address and location information.
- Website and social-media information.
- Business operating hours.
- Information submitted when claiming a listing.
- Information submitted for business verification.
- Event, venue or organizer information.
- Messages or enquiries sent through the platform.
- Order and transaction-related information.
- Technical and device information.
- Information associated with platform security and
fraud prevention.
Not every category listed above will necessarily be
collected from every user.
3. Account and Registration Information
When a user creates or maintains an account,
AGARTALA.BUSINESS may process information necessary to
create, identify, authenticate, administer and secure
that account.
This may include a name, email address, username,
telephone number where required, account preferences and
information associated with the user’s activities on the
platform.
Users are responsible for maintaining the confidentiality
of their account credentials and should not disclose
passwords, OTPs or other confidential authentication
information to unauthorized persons.
4. Business and Listing Information
AGARTALA.BUSINESS is a business-directory platform.
Certain information associated with businesses,
organizations, professionals, venues and similar entities
is therefore intended to form part of the directory.
Business information may include names, categories,
addresses, operating hours, photographs, websites,
telephone numbers, social links, descriptions and other
information relevant to a directory listing.
Some business information may relate to publicly
available commercial or professional activity rather
than information provided directly by an individual
through a private account.
Where personal information is included within a business
listing, it will be handled according to the circumstances,
the purpose of the directory and applicable law.
5. Location and Geolocation Information
Certain platform features may use location information
to provide functionality such as nearby-business
discovery, distance information, directions, maps or
location-based search.
Where device-level location access is required, the
user’s browser, operating system or device may request
permission before providing location information.
Users may generally control device or browser location
permissions through their own browser or device settings.
Disabling location access may limit functionality of
features that depend upon the user’s location.
Location information used by third-party mapping or
navigation services may also be subject to the privacy
practices of those independent providers.
6. Technical and Usage Information
When users access the platform, certain technical
information may be generated automatically by web
servers, security systems, analytics services, cookies
or similar technologies.
Depending upon the technologies in use, this may include
information such as:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Date and time of access.
- Pages or features accessed.
- Referring pages or websites.
- Technical error or performance information.
- Security and fraud-prevention information.
Such information may be used for operation, security,
diagnostics, performance analysis, analytics and
improvement of the platform.
7. Cookies and Similar Technologies
AGARTALA.BUSINESS and services integrated with the
platform may use cookies, local storage or similar
technologies where necessary or appropriate for website
functionality.
These technologies may support functions such as:
- Keeping users signed in.
- Remembering preferences.
- Maintaining website sessions.
- Security and fraud prevention.
- Shopping-cart or checkout functionality.
- Website performance.
- Analytics and measurement.
- Remembering cookie or privacy preferences.
Users may be able to control certain cookies through
their browser settings or through any cookie-consent
controls made available on the website.
Blocking cookies that are necessary for authentication,
security, checkout or other essential functions may
prevent some parts of the platform from operating
correctly.
8. How We May Use Information
Information may be processed where reasonably necessary
for legitimate platform functions and in accordance with
applicable law.
Purposes may include:
- Operating and maintaining AGARTALA.BUSINESS.
- Creating and administering user accounts.
- Providing directory and search functionality.
- Displaying and managing business listings.
- Processing listing claims.
- Processing business verification requests.
- Providing featured or promotional services.
- Managing events, venues and organizers.
- Processing orders and service requests.
- Responding to enquiries and support requests.
- Maintaining website security.
- Preventing abuse, fraud and unauthorized activity.
- Diagnosing technical problems.
- Improving website performance and functionality.
- Complying with applicable legal obligations.
- Protecting legitimate rights and interests.
9. Communications
Where a user submits contact information, the platform
or operating company may use that information to respond
to enquiries, provide requested services, communicate
about accounts or transactions, send important
service-related notices or address security and
administrative matters.
Where marketing or promotional communications are sent,
applicable consent, preference and opt-out requirements
will be respected as required by law.
Operational or security communications that are necessary
for an account or transaction may differ from optional
promotional communications.
10. Payments and Transaction Information
Purchases made directly through AGARTALA.BUSINESS may be
managed using WooCommerce and may be processed through
Razorpay or another payment service displayed at
checkout.
Payment providers may independently process payment
information necessary to authorize and complete a
transaction.
AGARTALA.BUSINESS does not require users to disclose
their UPI PIN, card PIN, internet-banking password or
OTP to platform personnel for ordinary payment
processing.
The platform may retain appropriate order, payment-status,
invoice, service, accounting or transaction records
necessary for administration, dispute handling, legal
compliance and legitimate business purposes.
11. Information Displayed Publicly
AGARTALA.BUSINESS is a public-facing business directory.
Information submitted for publication as part of a
business listing, event, venue, organizer profile, review
or other public feature may therefore be visible to
other users according to the configuration of the
platform.
Users should avoid submitting private, confidential or
sensitive personal information into fields intended for
public display unless publication is necessary,
appropriate and authorized.
Some contact information may be restricted to registered
or logged-in users where the platform applies such
access controls.
12. Sharing with Service Providers and Third Parties
Information may be processed by service providers or
technology providers where reasonably necessary to
operate, secure, host, maintain or provide functionality
for the platform.
Depending upon the services in use, these may include
providers of:
- Website hosting and infrastructure.
- Domain and security services.
- Payment processing.
- Email and communications.
- Mapping and location services.
- Analytics.
- Push notifications.
- Website functionality and plugins.
- Fraud prevention and cybersecurity.
Third-party providers may process information according
to their own applicable terms, privacy policies and
legal obligations.
Personal information is not intended to be disclosed to
unrelated third parties merely because they request it,
except where disclosure is authorized, legitimately
required for a service, or required or permitted by
applicable law.
13. Analytics and Performance Measurement
Analytics or measurement technologies may be used to
understand how the platform is accessed and used, identify
technical problems, evaluate website performance and
improve functionality.
Depending upon the analytics configuration, information
may include page views, device information, browser
information, approximate location derived from technical
information, referring sources and interactions with
website features.
Where applicable, users may have controls available
through cookie settings, browser settings or the relevant
analytics provider.
14. Legal, Regulatory and Security Disclosures
Information may be preserved, used or disclosed where
reasonably necessary and permitted or required by
applicable law for purposes including:
- Responding to valid legal process.
- Complying with lawful requirements of competent
authorities.
- Investigating suspected fraud or abuse.
- Protecting platform security.
- Protecting legal rights.
- Enforcing applicable platform terms.
- Responding to disputes or legal claims.
- Protecting users or other persons where legally
appropriate.
Nothing in this policy requires disclosure where the
platform is legally entitled or required to refuse such
disclosure.
15. Information Security
Reasonable technical and organizational measures may be
used to protect information against unauthorized access,
loss, misuse, alteration or disclosure.
Security measures may include, as appropriate, access
controls, secure connections, account authentication,
software updates, backups, monitoring, hosting security
and other technical or administrative safeguards.
No internet transmission, electronic communication,
website or digital storage system can be guaranteed to
be completely secure against every possible technical
failure, cyberattack or unauthorized activity.
Users also play an important role in security and should
protect their devices, passwords and account credentials.
16. Data Retention
Information may be retained for as long as reasonably
necessary for the purposes for which it was collected,
for operation of the platform, to maintain appropriate
business and transaction records, to resolve disputes,
to protect security or to satisfy applicable legal and
regulatory obligations.
Different categories of information may require different
retention periods depending upon their purpose and the
applicable legal or operational requirements.
Information may be deleted, anonymized or otherwise
handled when it is no longer reasonably required,
subject to legitimate retention obligations and
applicable law.
17. Privacy Rights and Requests
Depending upon the circumstances and applicable law,
individuals may have rights or remedies concerning
personal information relating to them.
Where applicable, a person may request appropriate
assistance concerning matters such as:
- Access to relevant personal information.
- Correction of inaccurate information.
- Updating incomplete information.
- Deletion or erasure where legally applicable.
- Withdrawal of consent where processing depends upon
consent and withdrawal is legally available.
- Grievance or complaint handling.
- Other rights available under applicable law.
Requests may be subject to reasonable identity,
authorization and ownership verification before action
is taken, particularly where a request concerns an
account, business listing or information relating to
another person.
A request may also be limited where retention or
processing remains necessary or permitted under
applicable law.
18. Account and Preference Choices
Registered users may be able to manage certain account
information and preferences through the account or
dashboard features made available by the platform.
Users may also control certain browser permissions,
cookies, location permissions and notification settings
through their device, browser or relevant third-party
service.
The availability of a particular preference depends on
the feature, technology and service being used.
19. Business Listing Corrections, Claims and Removal Requests
Business owners or authorized representatives who
believe that a listing contains inaccurate information
may use available platform processes to request a
correction, claim the listing or contact the platform
regarding the information.
AGARTALA.BUSINESS may request reasonable evidence of
identity, ownership, authorization or the accuracy of a
requested change before modifying information or
granting management access.
A request to remove information will be considered
according to the nature of the information, the directory
purpose, legitimate interests, rights of other persons
and applicable law.
20. Children’s Privacy
AGARTALA.BUSINESS is primarily intended as a general
business-directory and local-discovery platform and is
not designed specifically as a service directed at
children.
Where applicable law requires parental or guardian
consent or imposes special requirements for processing
personal information relating to children, the platform
will address such information in accordance with those
applicable requirements.
Parents or lawful guardians who believe that a child has
submitted personal information in circumstances requiring
their attention may contact the platform.
21. External Websites and Third-Party Links
AGARTALA.BUSINESS may contain links to external websites,
applications or services.
When a user leaves AGARTALA.BUSINESS and interacts with
an independent third party, the handling of information
by that third party is governed by its own privacy
practices and legal obligations.
Users should review the privacy policy of the relevant
external service where appropriate.
22. Changes to this Privacy Policy
This Privacy Policy may be updated periodically to
reflect changes to platform functionality, business
practices, technology, service providers or applicable
legal requirements.
The revised policy may be published on this page with an
updated effective or revision date.
Where additional notice or consent is required by
applicable law for a particular change, appropriate
steps will be taken as required.
23. Privacy Contact and Platform Operator
Questions, concerns or requests concerning this Privacy
Policy or personal information processed through
AGARTALA.BUSINESS may be directed to the operating
company through its official communication channels.
| Platform |
AGARTALA.BUSINESS
|
| Operating Company |
DScholar Research Consultancy and Analytics (OPC)
Private Limited
|
| Address |
5337, Sonamoni Sipai Para Ranirbazar,
Agartala, West Tripura,
Tripura β 799035,
India
|
| Platform Website |
www.agartala.business
|
| Company Website |
www.dscholarresearch.com
|
Users submitting a privacy-related request should provide
sufficient information to identify the relevant account,
listing, transaction or information without unnecessarily
sending confidential authentication credentials.
24. Governing Law and Jurisdiction
This Privacy Policy and the handling of information
through AGARTALA.BUSINESS are subject to applicable laws
of India.
Subject to any mandatory statutory rights, remedies,
authorities or forums that cannot lawfully be excluded,
disputes relating to this Privacy Policy or the
platform’s handling of personal information shall be
subject to the jurisdiction of the competent courts at
Agartala, Tripura, India.
Nothing in this Privacy Policy is intended to restrict,
exclude or waive any privacy, data-protection, consumer
or other statutory right or remedy that cannot lawfully
be excluded or restricted.