Privacy β€’ AGARTALA.BUSINESS

Privacy Policy

This Privacy Policy explains how AGARTALA.BUSINESS may collect, use, store, disclose and protect personal information when visitors, registered users, business owners, vendors, organizers and other persons use the platform and its services.

Effective: October 2026 Agartala, Tripura, India Privacy & Data Protection

Our Approach to Privacy

AGARTALA.BUSINESS is a project of DScholar Research Consultancy and Analytics (OPC) Private Limited . We recognize the importance of handling personal information responsibly and transparently.

This Privacy Policy describes the categories of information that may be processed through the platform, why that information may be used, when it may be shared, how it may be protected and the choices or rights that may be available to users under applicable law.

The information actually collected in a particular interaction depends on the services and features used by the visitor or registered user.

Privacy Principles

Our approach to personal information is guided by the following general principles, subject to applicable law and legitimate operational requirements.

Purpose

Information should be processed for legitimate and relevant platform, service, security, legal or administrative purposes.

Transparency

Users should be given appropriate information about how personal information is handled through the platform.

Security

Reasonable technical and organizational measures may be used to protect personal information against unauthorized access or misuse.

User Rights

Requests concerning personal information will be considered in accordance with rights and obligations available under applicable law.

1. About this Privacy Policy

This Privacy Policy applies to personal information processed in connection with AGARTALA.BUSINESS and the services and features made available through the platform.

AGARTALA.BUSINESS is operated as a project of DScholar Research Consultancy and Analytics (OPC) Private Limited .

This policy should be read together with the platform’s Terms & Conditions, Disclaimer and other legal or service-specific notices where applicable.

2. Information We May Collect

Depending upon how a person interacts with the platform, AGARTALA.BUSINESS may process information provided directly by the user, information generated through use of the platform and information associated with business listings or other platform services.

This may include, where applicable:

  • Name or account name.
  • Email address.
  • Telephone or mobile number.
  • Username and account-related information.
  • Business name and business details.
  • Business address and location information.
  • Website and social-media information.
  • Business operating hours.
  • Information submitted when claiming a listing.
  • Information submitted for business verification.
  • Event, venue or organizer information.
  • Messages or enquiries sent through the platform.
  • Order and transaction-related information.
  • Technical and device information.
  • Information associated with platform security and fraud prevention.

Not every category listed above will necessarily be collected from every user.

3. Account and Registration Information

When a user creates or maintains an account, AGARTALA.BUSINESS may process information necessary to create, identify, authenticate, administer and secure that account.

This may include a name, email address, username, telephone number where required, account preferences and information associated with the user’s activities on the platform.

Users are responsible for maintaining the confidentiality of their account credentials and should not disclose passwords, OTPs or other confidential authentication information to unauthorized persons.

4. Business and Listing Information

AGARTALA.BUSINESS is a business-directory platform. Certain information associated with businesses, organizations, professionals, venues and similar entities is therefore intended to form part of the directory.

Business information may include names, categories, addresses, operating hours, photographs, websites, telephone numbers, social links, descriptions and other information relevant to a directory listing.

Some business information may relate to publicly available commercial or professional activity rather than information provided directly by an individual through a private account.

Where personal information is included within a business listing, it will be handled according to the circumstances, the purpose of the directory and applicable law.

5. Location and Geolocation Information

Certain platform features may use location information to provide functionality such as nearby-business discovery, distance information, directions, maps or location-based search.

Where device-level location access is required, the user’s browser, operating system or device may request permission before providing location information.

Users may generally control device or browser location permissions through their own browser or device settings. Disabling location access may limit functionality of features that depend upon the user’s location.

Location information used by third-party mapping or navigation services may also be subject to the privacy practices of those independent providers.

6. Technical and Usage Information

When users access the platform, certain technical information may be generated automatically by web servers, security systems, analytics services, cookies or similar technologies.

Depending upon the technologies in use, this may include information such as:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Date and time of access.
  • Pages or features accessed.
  • Referring pages or websites.
  • Technical error or performance information.
  • Security and fraud-prevention information.

Such information may be used for operation, security, diagnostics, performance analysis, analytics and improvement of the platform.

7. Cookies and Similar Technologies

AGARTALA.BUSINESS and services integrated with the platform may use cookies, local storage or similar technologies where necessary or appropriate for website functionality.

These technologies may support functions such as:

  • Keeping users signed in.
  • Remembering preferences.
  • Maintaining website sessions.
  • Security and fraud prevention.
  • Shopping-cart or checkout functionality.
  • Website performance.
  • Analytics and measurement.
  • Remembering cookie or privacy preferences.

Users may be able to control certain cookies through their browser settings or through any cookie-consent controls made available on the website.

Blocking cookies that are necessary for authentication, security, checkout or other essential functions may prevent some parts of the platform from operating correctly.

8. How We May Use Information

Information may be processed where reasonably necessary for legitimate platform functions and in accordance with applicable law.

Purposes may include:

  • Operating and maintaining AGARTALA.BUSINESS.
  • Creating and administering user accounts.
  • Providing directory and search functionality.
  • Displaying and managing business listings.
  • Processing listing claims.
  • Processing business verification requests.
  • Providing featured or promotional services.
  • Managing events, venues and organizers.
  • Processing orders and service requests.
  • Responding to enquiries and support requests.
  • Maintaining website security.
  • Preventing abuse, fraud and unauthorized activity.
  • Diagnosing technical problems.
  • Improving website performance and functionality.
  • Complying with applicable legal obligations.
  • Protecting legitimate rights and interests.

9. Communications

Where a user submits contact information, the platform or operating company may use that information to respond to enquiries, provide requested services, communicate about accounts or transactions, send important service-related notices or address security and administrative matters.

Where marketing or promotional communications are sent, applicable consent, preference and opt-out requirements will be respected as required by law.

Operational or security communications that are necessary for an account or transaction may differ from optional promotional communications.

10. Payments and Transaction Information

Purchases made directly through AGARTALA.BUSINESS may be managed using WooCommerce and may be processed through Razorpay or another payment service displayed at checkout.

Payment providers may independently process payment information necessary to authorize and complete a transaction.

AGARTALA.BUSINESS does not require users to disclose their UPI PIN, card PIN, internet-banking password or OTP to platform personnel for ordinary payment processing.

The platform may retain appropriate order, payment-status, invoice, service, accounting or transaction records necessary for administration, dispute handling, legal compliance and legitimate business purposes.

11. Information Displayed Publicly

AGARTALA.BUSINESS is a public-facing business directory. Information submitted for publication as part of a business listing, event, venue, organizer profile, review or other public feature may therefore be visible to other users according to the configuration of the platform.

Users should avoid submitting private, confidential or sensitive personal information into fields intended for public display unless publication is necessary, appropriate and authorized.

Some contact information may be restricted to registered or logged-in users where the platform applies such access controls.

12. Sharing with Service Providers and Third Parties

Information may be processed by service providers or technology providers where reasonably necessary to operate, secure, host, maintain or provide functionality for the platform.

Depending upon the services in use, these may include providers of:

  • Website hosting and infrastructure.
  • Domain and security services.
  • Payment processing.
  • Email and communications.
  • Mapping and location services.
  • Analytics.
  • Push notifications.
  • Website functionality and plugins.
  • Fraud prevention and cybersecurity.

Third-party providers may process information according to their own applicable terms, privacy policies and legal obligations.

Personal information is not intended to be disclosed to unrelated third parties merely because they request it, except where disclosure is authorized, legitimately required for a service, or required or permitted by applicable law.

13. Analytics and Performance Measurement

Analytics or measurement technologies may be used to understand how the platform is accessed and used, identify technical problems, evaluate website performance and improve functionality.

Depending upon the analytics configuration, information may include page views, device information, browser information, approximate location derived from technical information, referring sources and interactions with website features.

Where applicable, users may have controls available through cookie settings, browser settings or the relevant analytics provider.

14. Legal, Regulatory and Security Disclosures

Information may be preserved, used or disclosed where reasonably necessary and permitted or required by applicable law for purposes including:

  • Responding to valid legal process.
  • Complying with lawful requirements of competent authorities.
  • Investigating suspected fraud or abuse.
  • Protecting platform security.
  • Protecting legal rights.
  • Enforcing applicable platform terms.
  • Responding to disputes or legal claims.
  • Protecting users or other persons where legally appropriate.

Nothing in this policy requires disclosure where the platform is legally entitled or required to refuse such disclosure.

15. Information Security

Reasonable technical and organizational measures may be used to protect information against unauthorized access, loss, misuse, alteration or disclosure.

Security measures may include, as appropriate, access controls, secure connections, account authentication, software updates, backups, monitoring, hosting security and other technical or administrative safeguards.

No internet transmission, electronic communication, website or digital storage system can be guaranteed to be completely secure against every possible technical failure, cyberattack or unauthorized activity.

Users also play an important role in security and should protect their devices, passwords and account credentials.

16. Data Retention

Information may be retained for as long as reasonably necessary for the purposes for which it was collected, for operation of the platform, to maintain appropriate business and transaction records, to resolve disputes, to protect security or to satisfy applicable legal and regulatory obligations.

Different categories of information may require different retention periods depending upon their purpose and the applicable legal or operational requirements.

Information may be deleted, anonymized or otherwise handled when it is no longer reasonably required, subject to legitimate retention obligations and applicable law.

17. Privacy Rights and Requests

Depending upon the circumstances and applicable law, individuals may have rights or remedies concerning personal information relating to them.

Where applicable, a person may request appropriate assistance concerning matters such as:

  • Access to relevant personal information.
  • Correction of inaccurate information.
  • Updating incomplete information.
  • Deletion or erasure where legally applicable.
  • Withdrawal of consent where processing depends upon consent and withdrawal is legally available.
  • Grievance or complaint handling.
  • Other rights available under applicable law.

Requests may be subject to reasonable identity, authorization and ownership verification before action is taken, particularly where a request concerns an account, business listing or information relating to another person.

A request may also be limited where retention or processing remains necessary or permitted under applicable law.

18. Account and Preference Choices

Registered users may be able to manage certain account information and preferences through the account or dashboard features made available by the platform.

Users may also control certain browser permissions, cookies, location permissions and notification settings through their device, browser or relevant third-party service.

The availability of a particular preference depends on the feature, technology and service being used.

19. Business Listing Corrections, Claims and Removal Requests

Business owners or authorized representatives who believe that a listing contains inaccurate information may use available platform processes to request a correction, claim the listing or contact the platform regarding the information.

AGARTALA.BUSINESS may request reasonable evidence of identity, ownership, authorization or the accuracy of a requested change before modifying information or granting management access.

A request to remove information will be considered according to the nature of the information, the directory purpose, legitimate interests, rights of other persons and applicable law.

20. Children’s Privacy

AGARTALA.BUSINESS is primarily intended as a general business-directory and local-discovery platform and is not designed specifically as a service directed at children.

Where applicable law requires parental or guardian consent or imposes special requirements for processing personal information relating to children, the platform will address such information in accordance with those applicable requirements.

Parents or lawful guardians who believe that a child has submitted personal information in circumstances requiring their attention may contact the platform.

21. External Websites and Third-Party Links

AGARTALA.BUSINESS may contain links to external websites, applications or services.

When a user leaves AGARTALA.BUSINESS and interacts with an independent third party, the handling of information by that third party is governed by its own privacy practices and legal obligations.

Users should review the privacy policy of the relevant external service where appropriate.

22. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to platform functionality, business practices, technology, service providers or applicable legal requirements.

The revised policy may be published on this page with an updated effective or revision date.

Where additional notice or consent is required by applicable law for a particular change, appropriate steps will be taken as required.

23. Privacy Contact and Platform Operator

Questions, concerns or requests concerning this Privacy Policy or personal information processed through AGARTALA.BUSINESS may be directed to the operating company through its official communication channels.

Platform AGARTALA.BUSINESS
Operating Company DScholar Research Consultancy and Analytics (OPC) Private Limited
Address 5337, Sonamoni Sipai Para Ranirbazar,
Agartala, West Tripura,
Tripura – 799035,
India
Platform Website www.agartala.business
Company Website www.dscholarresearch.com

Users submitting a privacy-related request should provide sufficient information to identify the relevant account, listing, transaction or information without unnecessarily sending confidential authentication credentials.

24. Governing Law and Jurisdiction

This Privacy Policy and the handling of information through AGARTALA.BUSINESS are subject to applicable laws of India.

Subject to any mandatory statutory rights, remedies, authorities or forums that cannot lawfully be excluded, disputes relating to this Privacy Policy or the platform’s handling of personal information shall be subject to the jurisdiction of the competent courts at Agartala, Tripura, India.

Nothing in this Privacy Policy is intended to restrict, exclude or waive any privacy, data-protection, consumer or other statutory right or remedy that cannot lawfully be excluded or restricted.

Important Privacy Notice

This Privacy Policy should be read together with the AGARTALA.BUSINESS Terms & Conditions, Disclaimer, Impressum, Refund & Returns Policy and any service-specific privacy information presented when a particular feature is used.

The precise information processed may vary according to the services, account features, permissions, integrations and technologies used by an individual visitor or registered user.

Nothing in this Privacy Policy is intended to exclude any privacy or data-protection obligation that applies to AGARTALA.BUSINESS or DScholar Research Consultancy and Analytics (OPC) Private Limited and cannot lawfully be excluded.

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